Human Resources Training: Recruitment & Selection
This training is available public, in-house and online.
Online training is conducted live with a facilitator (one on one or in small groups).
Course Outline
This training will equip HR employees with the insight, knowledge and tools to hire the best possible candidates thus having a great positive impact on the future and bottom line of your organization.
1. WORKSHOP OVERVIEW AND DESIRED OUTCOMES
a. Introduction
b. Learning outcome
c. House rules
2. IMPORTANCE OF RECRUITMENT AND SELECTION IN HUMAN RESOURCES
a. Lifecycle of the employee
b. Importance of confidentiality
3. HOW TO ATTRACT THE RIGHT APPLICANTS
a. Understand the role you are filling
i. Review the current job description
ii. Determine if any changes to role have occurred which affect Job Description
iii. Determine operational challenges
iv. Determine external challenges
v. Determine core competencies required to meet the challenges
vi. Define the culture and environment of the division
vii. Confirm accuracy of Job Title
viii. Prepare Summary for advert, screening and designing interview questions
b. Advertise to attract the right person match
i. Internal
ii. External
c. Screening to obtain top candidates
i. Best practice shortlisting techniques
ii. Pre-screening potential candidates
iii. Illegal questions which may not be asked
iv. Preparing final shortlist
4. PREPARING THE INTERVIEW
a. Scheduling of dates and times
b. Inviting candidates
c. Interview documentation preparation
d. Panel responsibility prior to interview
5. TYPES OF INTERVIEW QUESTIONS
a. Closed Questions
b. Open Questions
c. Hypothetical questions
d. Competency based questions
6. HOW TO DESIGN COMPETENCY BASED INTERVIEW QUESTIONS
a. Designing rating scores
7. CONDUCTING THE INTERVIEW TO DETERMINE THE BEST PERSON MATCH
a. Branding your company through your interview process
b. How to obtain the best out of each candidate
c. Roles and responsibility of panel
d. Posing questions to candidates
e. Probing techniques
f. Note taking & importance thereof
g. Scoring of candidates
8. THE ART OF REFERENCE CHECKING
a. Impact of obtaining a reference in the selection process
b. Who can be contacted for a reference
c. How to conduct the reference
i. Internal employees
ii. External Candidates
9. MAKING THE OFFER
10. REGRETTING OF APPLICANTS
11. ARRANGING ONBOARDING OF NEW EMPLOYEE
12. RECRUITMENT & SELECTION: TIPS FOR SUCCESS
Public Training – the next training dates
Cape Town (Somerset West) – To be confirmed
Johannesburg (Kempton Park) – To be confirmed
Durban (Waterfront) – To be confirmed
(One day – Training fee includes training manual, refreshments and lunch)
Book Your Seat In-house TrainingThis training is conducted at your company’s premises.
In-house training is available in Cape Town, Johannesburg and Durban.
(This is a one-day training – all training material will be provided)
A minimum of 4 delegates required for inhouse training
Please email our offices should you wish to book in-house training.
Contact our head office should you require any further information info@hrsupport.co.za | 021 851-4265.