HUMAN RESOURCES TRAINING: RECRUITMENT & SELECTION

This training will equip HR employees with the insight, knowledge and tools to hire the best possible candidates thus having a great positive impact on the future and bottom line of your organization.

 Course Outline

1.    WORKSHOP OVERVIEW AND DESIRED OUTCOMES

a.    Introduction

b.    Learning outcome

c.    House rules

2.    IMPORTANCE OF RECRUITMENT AND SELECTION IN HUMAN RESOURCES

a.    Lifecycle of the employee

b.    Importance of confidentiality

3.    HOW TO ATTRACT THE RIGHT APPLICANTS

a.    Understand the role you are filling

                 i.    Review the current job description

                ii.    Determine if any changes to role have occurred which affect Job Description

              iii.    Determine operational challenges

              iv.    Determine external challenges

                v.    Determine core competencies required to meet the challenges

              vi.    Define the culture and environment of the division

             vii.    Confirm accuracy of Job Title

            viii.    Prepare Summary for advert, screening and designing interview questions

b.    Advertise to attract the right person match

                 i.    Internal

                ii.    External

c.    Screening to obtain top candidates

                 i.    Best practice shortlisting techniques

                ii.    Pre-screening potential candidates

              iii.    Illegal questions which may not be asked

              iv.    Preparing final shortlist

 4.    PREPARING THE INTERVIEW

a.    Scheduling of dates and times

b.    Inviting candidates

c.    Interview documentation preparation

d.    Panel responsibility prior to interview

5.    TYPES OF INTERVIEW QUESTIONS

a.    Closed Questions

b.    Open Questions

c.    Hypothetical questions

d.    Competency based questions

6.    HOW TO DESIGN COMPETENCY BASED INTERVIEW QUESTIONS

a.    Designing rating scores

7.    CONDUCTING THE INTERVIEW TO DETERMINE THE BEST PERSON MATCH

a.    Branding your company through your interview process

b.    How to obtain the best out of each candidate

c.    Roles and responsibility of panel

d.    Posing questions to candidates

e.    Probing techniques

f.     Note taking & importance thereof

g.    Scoring of candidates

8.    THE ART OF REFERENCE CHECKING

a.    Impact of obtaining a reference in the selection process

b.    Who can be contacted for a reference

c.    How to conduct the reference

                 i.    Internal employees

                ii.    External Candidates

9.      MAKING THE OFFER

10.   REGRETTING OF APPLICANTS

11.   ARRANGING ONBOARDING OF NEW EMPLOYEE

12.   RECRUITMENT & SELECTION: TIPS FOR SUCCESS


All our public courses are available in Cape Town, Johannesburg and Durban.

RECRUITMENT AND SELECTION – IN HOUSE – Minimum of 6 Employees

To book in-house training or to find out when our next public training dates are, please contact our head office: Tel: 021 851 4265 Email: info@hrsupport.co.za